Terms & Conditions for Indie Dev Help

Last Updated: 03/12/2025

Welcome to Indie Dev Help. These Terms & Conditions (“Terms”) govern your use of indiedevhelp.com (“the Website”). By accessing or using the Website, you agree to comply with these Terms. If you do not agree, you must discontinue use of the Website.

1. Acceptance of Terms

By using the Website, you confirm that you:

  • Are at least 16 years of age; and

  • Have the legal authority to enter into a binding agreement.

If you are using the Website on behalf of an organisation, you confirm that you are authorised to do so.

2. Services Provided

Indie Dev Help provides:

  • Game development support and resources

  • Educational materials

  • Consulting and expert-based services

  • Optional paid services

We may modify, update, or discontinue any aspect of the Website at our discretion.

Payments, Commission and Direct Contact Policy

IndieDevHelp operates on a simple commission structure. A commission of 10% is applied to all work carried out through the platform. This commission covers the operation of the website, client management, ongoing improvements and general platform upkeep.

Experts agree that all client work originating from IndieDevHelp must be handled through the platform. This includes communication, quoting and payment. Direct contact outside of the platform with the intention of bypassing IndieDevHelp is not permitted. If an expert is found to be taking clients directly to avoid commission or platform involvement, their account may be suspended or permanently removed.

Clients are also required to respect this policy and must not request or encourage experts to take payment privately. IndieDevHelp exists to provide a safe, reliable environment for both clients and experts. Bypassing the platform undermines that trust and removes the protections we offer.

If a dispute arises regarding contact or payment taken outside the platform, IndieDevHelp may decline to offer support or intervention.

By using IndieDevHelp, all parties acknowledge that the 10% commission and the no direct contact policy are essential parts of maintaining a fair and trustworthy service.

3. User Responsibilities

You agree not to:

  • Use the Website for unlawful or harmful activities

  • Interfere with security or functionality

  • Attempt to gain unauthorised access to systems

  • Copy, redistribute, or misuse content

  • Use the Website in a way that violates applicable laws

4. Accounts and Security

If you create an account:

  • You must provide accurate information

  • You are responsible for your login credentials

  • You must notify us immediately of unauthorised use

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Payments and Refunds

Some services may require payment.

  • Pricing is clearly displayed prior to purchase

  • Payments are handled through secure third-party providers

  • Refunds are handled in accordance with our Refund Policy (available separately or upon request)

We may change pricing at any time.

6. Intellectual Property

All Website content—including text, graphics, branding, tutorials, images, and materials—is owned by Indie Dev Help unless otherwise stated.

You may:

  • View content for personal, non-commercial use

You may not:

  • Copy, modify, distribute, reproduce, or exploit content without written permission

7. Third-Party Services

The Website may link to or integrate with third-party services such as analytics, payment processors, and communication tools.

Indie Dev Help is not responsible for:

  • Third-party content

  • Data handling practices

  • Availability or performance of third-party systems

We recommend reviewing their respective policies.

8. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis.
Indie Dev Help does not guarantee:

  • Accuracy, completeness, or reliability of content

  • uninterrupted or error-free operation

  • Compatibility with all devices or browsers

Use of the Website is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Indie Dev Help is not liable for:

  • Indirect, incidental, or consequential damages

  • Data loss or business interruption

  • Loss of profits

  • Issues arising from use or inability to use the Website

This limitation applies even if we were advised of potential damages.

10. Termination

Indie Dev Help may suspend or terminate access to the Website at any time if:

  • These Terms are violated

  • User actions affect security, integrity, or service quality

  • Legal obligations require it

You may stop using the Website at any time.

11. Changes to Terms

We may update or revise these Terms periodically.
The “Last Updated” date reflects the most recent version. Continuing to use the Website after changes means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

 

13. Non-Circumvention & Expert Conduct

13.1 No Direct Dealings

Clients and experts agree not to bypass Indie Dev Help by:

  • Communicating privately for project work

  • Arranging payments outside the Website

  • Entering direct agreements for services introduced through Indie Dev Help

All communication and transactions must occur through Indie Dev Help unless we provide explicit written permission.

13.2 Expert Responsibilities

Experts must:

  • Not solicit clients introduced through the Website

  • Not request or accept direct payments

  • Not attempt to establish independent relationships with clients outside the platform

Any attempt to circumvent Indie Dev Help or its processes constitutes a material breach.

13.3 Client Responsibilities

Clients must:

  • Not request direct services, pricing, or arrangements with experts outside the platform

  • Not contact experts privately for work originated via Indie Dev Help

  • Not attempt to negotiate or hire experts directly

13.4 Consequences of Breach

If a client or expert violates this clause, Indie Dev Help reserves the right to:

  • Immediately terminate the expert’s partnership or listing

  • Suspend or terminate the client’s account

  • Restrict access to funds or withhold payment to the expert

  • Invoice for lost fees or damages caused by the circumvention

  • Pursue legal action if necessary

13.5 Expert Removal or Termination

Indie Dev Help may remove or terminate an expert at any time for:

  • Breach of these Terms

  • Circumvention attempts

  • Unprofessional conduct

  • Misrepresentation of skills

  • Poor performance or client complaints

  • Actions harmful to Indie Dev Help’s reputation or operations

Termination may be immediate and without prior notice where necessary.